Effective Date: November 4, 2026

1. Acceptance of Terms

Welcome to the website of Calm Horizon NP in Psychiatry PLLC (“we,” “our,” or “us”).

These Terms of Use govern your access to and use of our website, including its content, features, and online communication services.

By accessing or using this website, you acknowledge that you have read and agree to these Terms of Use. If you do not agree, please discontinue using the website.

2. Website Purpose

This website provides general information about Calm Horizon NP in Psychiatry PLLC, our psychiatric and mental health services, telehealth offerings, and appointment inquiries.

All information on this website is provided for general educational and informational purposes only. Although we make reasonable efforts to keep the content accurate and current, we do not guarantee that all information is complete, accurate, or up to date at all times.

We may modify, update, or remove website content without prior notice.

3. No Medical Advice or Automatic Provider-Patient Relationship

The information provided on this website is for general informational and educational purposes only. It is not intended to replace professional medical advice, diagnosis, or treatment.

Viewing this website, reading its content, submitting a contact form, sending an email, or requesting an appointment does not, by itself, establish a provider-patient relationship with Calm Horizon NP in Psychiatry PLLC.

A provider-patient relationship may be established when the practice accepts an individual for care and a qualified healthcare professional undertakes to provide clinical services, consistent with applicable law and the circumstances of the clinical interaction.

The existence and scope of any provider-patient relationship are determined by the actual clinical circumstances and applicable legal requirements, not solely by website use or these Terms of Use.

You should not disregard professional medical advice or delay seeking medical attention based on information found on this website. Always consult a qualified healthcare professional regarding questions about your mental health, psychiatric conditions, medications, or treatment options.

4. No Emergency or Crisis Services

Calm Horizon NP in Psychiatry PLLC provides scheduled outpatient psychiatric services and does not offer emergency or 24-hour crisis-response services through this website, email, or general contact forms.

Website messages and appointment requests are not monitored continuously and should not be used for urgent medical or psychiatric concerns.

If you are experiencing a medical or psychiatric emergency, are in immediate danger, or believe you may harm yourself or someone else:

  • Call 911 or go to the nearest emergency department immediately.
  • For mental health crisis support, call or text 988 to reach the Suicide & Crisis Lifeline, available 24 hours a day, seven days a week.

You can also visit 988lifeline.org for additional information.

For further guidance, please review our Emergency & Crisis Disclaimer.

5. Telehealth Services

Calm Horizon NP in Psychiatry PLLC provides scheduled psychiatric services through telehealth to eligible adults located in New York, subject to provider availability, clinical appropriateness, and applicable laws and regulations.

Telehealth involves the use of electronic communication technologies to provide healthcare services remotely. These services may include psychiatric evaluations, medication management, follow-up care, and other clinically appropriate services.

Telehealth offers potential benefits, including convenience and access to care without traveling to an office. However, it also has limitations and potential risks, including:

  • Technical problems, interruptions, or connection failures.
  • Limitations in conducting certain physical examinations or assessments remotely.
  • Privacy and confidentiality risks associated with electronic communications.
  • Situations in which an in-person evaluation or a different level of care may be more appropriate.

Before receiving telehealth services, patients will be provided with information about the nature, benefits, risks, and limitations of telehealth and will be given an opportunity to ask questions and make an informed decision about participating.

Any required telehealth informed consent will be obtained and documented through the practice’s designated clinical process before or during the first telehealth visit, as required by applicable law and regulations.

Acceptance of these website Terms of Use, submitting an appointment request, or using an online scheduling platform does not constitute informed consent to receive telehealth services.

Patients may decline telehealth services or withdraw their consent in accordance with applicable requirements. If a patient does not wish to receive telehealth services, the practice can discuss whether an appropriate alternative or referral is available. Because the practice provides virtual services, in-person appointments may not be available through this practice.

Our practice determines whether telehealth is clinically appropriate for each patient and may recommend an in-person evaluation, alternative care, or referral when clinically necessary.

6. Appointment Requests and Scheduling

Our website may provide information or links that allow visitors to request appointments or access third-party scheduling platforms.

Submitting an appointment request does not guarantee an appointment, confirm acceptance as a patient, or establish a provider-patient relationship.

Appointments are subject to provider availability, scheduling confirmation, patient eligibility, and applicable practice requirements.

For cancellations or rescheduling, please follow the instructions provided by our practice or the applicable scheduling platform.

7. Contact Forms and Electronic Communications

Our website may include contact forms, email links, and other electronic communication features for general questions, service inquiries, and appointment-related requests.

These communication methods are intended for non-urgent administrative and general inquiries. They are not intended to replace secure clinical communication channels or establish a provider-patient relationship.

Please do not submit sensitive medical or personal health information through general website contact forms or ordinary email. This includes:

  • Medical diagnoses or psychiatric history.
  • Medication information.
  • Medical records or test results.
  • Insurance identification numbers.
  • Social Security numbers.
  • Other confidential health information.

Submitting information through a general website form or email does not guarantee that the communication is secure, will be reviewed immediately, or will receive a response within a particular timeframe.

Website forms, email, and voicemail are not monitored continuously and must not be used for urgent medical or psychiatric concerns.

For confidential healthcare communications, please use the designated secure patient communication channels provided by our practice.

For information about how personal information is collected and handled, please review our Privacy Policy and HIPAA Notice of Privacy Practices.

8. User Responsibilities

When using this website, you agree to:

  • Provide accurate information when submitting general inquiries.
  • Use the website only for lawful purposes.
  • Avoid submitting false, misleading, or fraudulent information.
  • Avoid attempting unauthorized access to website systems or information.
  • Avoid introducing viruses, malicious code, or other harmful technologies.
  • Avoid interfering with the website’s functionality, security, or availability.
  • Respect the intellectual property rights of our practice and third parties.

We may restrict or terminate access to the website if we reasonably believe that a visitor has violated these Terms or engaged in harmful or unlawful activity.

9. Intellectual Property Rights

Unless otherwise stated, website content is owned by or licensed to Calm Horizon NP in Psychiatry PLLC. This may include text, logos, branding, graphics, images, illustrations, website design, educational materials, and other published resources.

You may access and view website content for personal, non-commercial informational purposes.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit website content without prior written permission, except where permitted by applicable law.

10. Third-Party Websites and Services

Our website may contain links to third-party websites, scheduling platforms, healthcare resources, and other external services.

We do not control or guarantee the availability, accuracy, security, privacy practices, or content of third-party websites and services. Your use of those services is subject to their own terms, privacy policies, and applicable requirements.

We encourage you to review the relevant policies before using third-party platforms.

11. Privacy and Confidentiality

We respect the privacy of individuals who visit our website and receive services from our practice.

Personal information collected through this website is handled in accordance with our Privacy Policy and applicable privacy laws. Protected Health Information maintained in connection with healthcare services is handled in accordance with applicable HIPAA requirements and our HIPAA Notice of Privacy Practices.

General website contact forms are not intended for transmitting sensitive medical information.

12. Website Availability and Disclaimer of Warranties

We make reasonable efforts to maintain the availability, accuracy, and functionality of this website. However, we do not guarantee that the website will always be accessible, uninterrupted, error-free, secure, or free from harmful components.

Website content may be updated, modified, or removed without prior notice. Information may not always reflect the most recent clinical guidance, regulatory requirements, or developments in psychiatric care.

To the extent permitted by applicable law, this website and its content are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied.

We do not guarantee that website information will meet every visitor’s individual needs or circumstances. Visitors are responsible for seeking appropriate professional guidance before making healthcare decisions.

13. Limitation of Liability

To the extent permitted by applicable law, Calm Horizon NP in Psychiatry PLLC shall not be liable for damages arising from or related to:

  • The use of, or inability to use, this website.
  • Reliance on general informational content provided on the website.
  • Temporary website interruptions, technical issues, or communication delays.
  • Delays in receiving or responding to general website inquiries.
  • The content, availability, or practices of third-party websites and services.

Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

These Terms do not replace, reduce, or modify any professional duties, patient rights, or legal obligations arising from an established provider-patient relationship or applicable healthcare, privacy, consumer protection, or professional licensing laws.

14. Indemnification

To the extent permitted by applicable law, you may be responsible for losses or damages resulting from your unlawful use of this website, intentional misuse of its features, or violation of these Terms, as determined under applicable law.

Nothing in this section is intended to require you to indemnify the practice for its own negligence, misconduct, or legal obligations where such a requirement is prohibited by applicable law.

15. Governing Law

These Terms of Use are governed by the applicable laws of the State of New York and relevant federal laws of the United States, without regard to conflict-of-law principles.

Any legal disputes relating to the use of this website will be handled in accordance with applicable jurisdictional and legal requirements.

16. Changes to These Terms

We may revise these Terms of Use periodically to reflect changes in our website, services, business practices, or applicable legal requirements.

Updated terms will be posted on this page with a revised effective or last-updated date. Continued use of the website after changes are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.

We encourage visitors to review this page periodically.

17. Contact Information

If you have questions about these Terms of Use, please contact our practice.

Practice Name: Calm Horizon NP in Psychiatry PLLC

Phone: (516) 475-9570

Email: hello@calmhorizonpsych.net

Services: Virtual Telehealth Services – New York

Website: https://calmhorizonpsychiatry.org/