Effective Date: November 4, 2026

1. Introduction

Calm Horizon NP in Psychiatry PLLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of individuals who visit our website.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, interact with our contact forms, or communicate with our practice through our online services.

Our practice provides psychiatric and mental health services exclusively to adults through virtual telehealth. We understand the importance of confidentiality and take reasonable measures to protect the information entrusted to us.

By using this website, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect different types of information depending on how you interact with our website.

A. Personal Information

When you voluntarily contact us through our website, you may provide information such as:

  • First and last name
  • Email address
  • Phone number
  • General inquiry or message
  • Other information you voluntarily provide

Please do not submit sensitive medical information, diagnoses, medication details, medical records, or other protected health information through the general website contact form.

B. Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited
  • Date and time of website visits
  • Referring website addresses
  • General website usage and interaction data

This information may help us understand how visitors use our website, maintain website security, and improve its functionality and performance.

C. Cookies and Website Tracking

Our website may use cookies and similar technologies to support website functionality, remember visitor preferences, improve website performance, and understand how visitors interact with our website.

Cookies are small text files stored on your device when you visit a website.

Depending on the website’s configuration, cookies and similar technologies may include:

  • Essential Cookies: Support basic website functionality and security.
  • Functional Cookies: Remember certain website preferences and settings.
  • Analytics Cookies: Help measure website traffic and understand visitor interactions, if analytics services are enabled.
  • Third-Party Cookies: May be placed by third-party services or embedded website features, depending on the services used.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

We do not intend to use this website to collect sensitive health information through advertising or behavioral tracking technologies. Any analytics or third-party tracking services used on the website should be configured consistently with applicable privacy requirements.

3. How We Use Your Information

We may use information collected through our website for the following purposes:

  • Responding to general inquiries and requests.
  • Communicating with prospective patients.
  • Providing information about our psychiatric services.
  • Improving website functionality and user experience.
  • Monitoring website traffic and performance.
  • Maintaining website security.
  • Preventing spam, fraud, and unauthorized activities.
  • Complying with applicable legal and regulatory requirements.

We do not use general website inquiry information to provide emergency medical or psychiatric assistance.

4. Contact Form and Sensitive Information

Our website contact form is intended for general inquiries only. Please do not submit medical histories, diagnoses, medication information, or other sensitive health information through this form. For confidential clinical communications, please use the secure communication method designated by our practice.

Please do not include:

  • Medical diagnoses or treatment histories.
  • Medication lists or prescription information.
  • Medical records or test results.
  • Social Security numbers.
  • Insurance identification numbers.
  • Other sensitive personal or health information.

Information submitted through general contact forms may be transmitted or stored by third-party website service providers involved in website hosting, form processing, or communication services.

For appointment scheduling, patient records, treatment-related communication, or other sensitive healthcare information, please use the designated secure patient communication channels provided by our practice.

We encourage visitors to use the appropriate secure communication channels whenever sharing confidential or sensitive healthcare information.

5. Protected Health Information (PHI) and HIPAA

Calm Horizon NP in Psychiatry PLLC recognizes the importance of protecting patient health information.

When applicable, our practice handles Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA), its implementing regulations, and other applicable privacy and security requirements.

Information collected or maintained in connection with healthcare services may be subject to separate HIPAA privacy and security protections.

Our HIPAA Notice of Privacy Practices explains how protected health information may be used and disclosed and describes patients’ privacy rights.

This Website Privacy Policy is not a substitute for our HIPAA Notice of Privacy Practices.

Please refer to our HIPAA Notice of Privacy Practices for additional information about patient health information.

6. How We Share Your Information

We do not sell your personal information to third parties.

We may share information in limited circumstances, including:

Service Providers

We may share information with trusted third-party service providers who assist with website hosting, website maintenance, communication, analytics, security, and other operational services.

These providers may access information only as necessary to perform their services, subject to applicable contractual and legal requirements.

Legal Requirements

We may disclose information when required or permitted by applicable law, regulation, court order, or legal process.

Business Protection

We may disclose information when reasonably necessary to protect the rights, property, safety, and security of our practice, website visitors, patients, or others.

With Your Consent

We may share information for other purposes when you have provided appropriate consent or authorization.

7. Third-Party Websites and Services

Our website may contain links to third-party websites or services, including appointment scheduling platforms, patient portals, and other healthcare resources.

When you access a third-party website, its privacy practices and terms of use apply.

We do not control the privacy policies, security practices, or content of third-party websites.

We encourage visitors to review the privacy policies of any third-party platforms they use.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information collected through our website against unauthorized access, disclosure, alteration, and destruction.

However, no website, electronic communication, or internet transmission can be guaranteed to be completely secure.

Visitors should avoid sending sensitive medical or financial information through unsecured website forms or general email communications.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with applicable legal requirements, resolve disputes, and maintain appropriate business records.

The retention of patient health information is governed by applicable healthcare privacy laws, professional requirements, and our practice’s record-retention policies.

The specific retention period may vary depending on the type of information and the purpose for which it was collected.

10. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including:

  • Requesting access to personal information we maintain about you.
  • Requesting correction of inaccurate personal information.
  • Requesting deletion of certain personal information, where legally permitted.
  • Requesting information about how your personal information is used.
  • Withdrawing consent where processing is based on consent.
  • Opting out of certain marketing communications, where applicable.

Patients may also have additional rights regarding their Protected Health Information under HIPAA.

Requests relating to patient health records should be submitted through the appropriate patient communication channels.

To exercise applicable privacy rights, please contact our practice using the information provided below.

11. Children’s Privacy

Calm Horizon NP in Psychiatry PLLC provides psychiatric and mental health services exclusively to adults ages 18 and older.

Our website and services are not intended for individuals under the age of 18. We do not knowingly solicit or collect personal information from children through our general website contact forms.

If we become aware that personal information has been submitted by an individual under 18, we will take appropriate steps to address the information in accordance with applicable privacy laws.

Parents or guardians who believe a minor has submitted personal information through our website may contact our practice using the contact information provided below.

12. Emergency and Crisis Disclaimer

Calm Horizon NP in Psychiatry PLLC does not provide emergency or crisis services through this website or its contact forms.

Messages submitted through our website are not monitored for emergencies.

If you are experiencing a medical or psychiatric emergency, call 911 or go to your nearest emergency department.

If you are experiencing a mental health crisis or need immediate emotional support, call or text 988 to connect with the Suicide & Crisis Lifeline.

Please do not use this website or its contact forms for urgent medical or psychiatric concerns.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website practices, services, technologies, or applicable legal requirements.

Any updates will be posted on this page with a revised “Last Updated” date.

We encourage visitors to review this page periodically to remain informed about our privacy practices.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way your personal information is handled, please contact us:

Calm Horizon NP in Psychiatry PLLC

Phone: (516) 475-9570
Email: hello@calmhorizonpsych.net
Services: Virtual Telehealth Services – New York

For questions specifically relating to patient health information or HIPAA privacy rights, please contact the practice and request to speak with the designated Privacy Officer.